Freshworks

Freshworks Inc. provides innovative customer engagement, employee engagement and sales & marketing software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life.

The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

QUICK FACTS:

Founded in October 2010 by Girish Mathrubootham and Shan Krishnasamy
Headquartered in California, US, and global offices in India, UK, Australia, and Europe
$3.5 billion valuation
Backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India.
Widely used by over 150,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.
Featured in 3 Gartner Magic Quadrants - CRM CEC MQ, SFA MQ, ITSM MQ
Serves SMBs to Enterprise companies in every industry and line of business, including healthcare, finance, travel, media & entertainment, manufacturing, education, IT, telecommunications, and others.

Built to deliver moments of wow

Know our suite of products.

Freshwork's customer engagement platform includes 12 products, all empowered by our AI engine "Freddy"

View All Products

Know our suite of products.

Customer Engagement Solutions
Employee Engagement Solutions
Sales & Marketing Solutions

Customer Engagement Solutions:

Freshdesk

An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life.

Freshchat

Quality code matters to us and it should matter to clients. This is significant when clients want to add new features, cross platforms, or make updates down the road.